You may return new, unopened items sold and fulfilled by www.roarksupply.com
within 30 days of delivery for a full refund. Items should be returned in their
original product packaging. We'll also pay the return shipping costs if the
return is a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
Note: Items that are special order or shipped directly from the manufacturer cannot be returned or refunded or exchanged for credit.
Partial Refunds will be issued for the following items:
If you received a faulty item and need to exchange it for the same item, please call our toll free number to let us know. If you would like to exchange an item for a different one, please return the original item and you will be refunded your original purchase price once we receive the item and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.Please note that it takes us 3 to 5 business days to process returns once they arrive at our